info@psjmunicipality.gov.za 047 564 1207/8 ERF 257 Main Street, Port St Johns, 5120

Frequently Asked Questions (FAQ) – Port St John’s Municipality

1. What services does the Port St John's Municipality provide?

Port St John's Municipality provides a range of essential services including:

  • Water and Sanitation: Provision and maintenance of water supply and sewerage services.
  • Waste Management: Regular refuse collection and waste disposal services.
  • Road Maintenance: Maintenance of local roads and infrastructure.
  • Health Services: Access to municipal clinics and health-related services.
  • Public Housing: Information on available housing and application procedures.
  • Electricity: Information on local electricity supply and billing.

2. How can I pay my municipal bills?

Municipal bills can be paid in the following ways:

  • In-person at the municipal offices or designated payment points.
  • Bank Transfers: Payments can be made via direct bank transfer to the municipal account. Refer to your bill for details.

3. How do I report a water or electricity outage?

To report a water or electricity outage, please contact the municipality's customer service center at:

  • Phone: 047 564 1207/8
  • Email: info@psjmunicipality.gov.za . You can also visit the municipality’s offices during working hours.

4. How can I get involved in community initiatives?

Port St John's Municipality encourages community involvement through various programs and initiatives. You can:

  • Attend local community meetings and forums.
  • Volunteer for municipal projects or services.
  • Contact the Municipality’s Community Development Office for upcoming events and opportunities.

5. What should I do if I have a complaint about municipal services?

If you have a complaint about any municipal services, please:

     Contact the Customer Care Office at the municipality via email or phone

6. How can I access information on local events?

You can find information on local events through:

  • The Municipality’s website and social media pages.
  • The community noticeboards located at key points in Port St John’s.
  • Contacting the Municipality’s Events Office for the latest updates.

7. What is the municipality's official working hours?

The Port St John's Municipality operates during the following hours:

  • Monday to Friday: 8:00 AM – 4:30 PM
  • Closed on weekends and public holidays

8. How do I contact the municipal offices?

  • You can reach the Port St John’s Municipal offices by:
    • Phone: 047 564 1207/8
    • Email: info@psjmunicipality.gov.za
    • Address: ERF 257 Main Street, Port St Johns, 5120

<< 1 >>