FAQ’s

Port St John's Municipality provides a range of essential services including:
<ul>
<li><strong>Water and Sanitation</strong>: Provision and maintenance of water supply and sewerage services.</li>
<li><strong>Waste Management</strong>: Regular refuse collection and waste disposal services.</li>
<li><strong>Road Maintenance</strong>: Maintenance of local roads and infrastructure.</li>
<li><strong>Health Services</strong>: Access to municipal clinics and health-related services.</li>
<li><strong>Public Housing</strong>: Information on available housing and application procedures.</li>
<li><strong>Electricity</strong>: Information on local electricity supply and billing.</li>
</ul>

Municipal bills can be paid in the following ways:
<ul>
<li><strong>In-person</strong> at the municipal offices or designated payment points.</li>
<li><strong>Bank Transfers</strong>: Payments can be made via direct bank transfer to the municipal account. Refer to your bill for details.</li>
</ul>

To report a water or electricity outage, please contact the municipality's customer service center at:
<ul>
<li><strong>Phone</strong>: 047 564 1207/8</li>
<li><strong>Email</strong>: info@psjmunicipality.gov.za . You can also visit the municipality’s offices during working hours.</li>
</ul>

Port St John's Municipality encourages community involvement through various programs and initiatives. You can:
<ul>
<li>Attend local community meetings and forums.</li>
<li>Volunteer for municipal projects or services.</li>
<li>Contact the Municipality’s Community Development Office for upcoming events and opportunities.</li>
</ul>

If you have a complaint about any municipal services, please:

<strong>     Contact the Customer Care Office</strong> at the municipality via email or phone

You can find information on local events through:
<ul>
<li>The Municipality’s website and social media pages.</li>
<li>The community noticeboards located at key points in Port St John’s.</li>
<li>Contacting the Municipality’s Events Office for the latest updates.</li>
</ul>

The Port St John's Municipality operates during the following hours:
<ul>
<li><strong>Monday to Friday</strong>: 8:00 AM – 4:30 PM</li>
<li><strong>Closed on weekends and public holidays</strong></li>
</ul>

<ul>
<li>You can reach the Port St John’s Municipal offices by:
<ul>
<li><strong>Phone</strong>: 047 564 1207/8</li>
<li><strong>Email</strong>: info@psjmunicipality.gov.za</li>
<li><strong>Address</strong>: ERF 257 Main Street, Port St Johns, 5120</li>
</ul>
</li>
</ul>